Privacy Policy

1.) Browsing - Non-Member Consumer, Business, & Law Enforcement:

  • You are free to browse all non-member accessible pages of our website. 
  • We do monitor the amount of traffic to each distinct page, visitor behavior, and the total number of visitors versus the total number of members of our website. This information is analyzed by National Serial Number Registry / nsnr.com in various different ways for statistical, marketing, and web page improvement purposes.

2.) Consumer & Business - Sign-Up, Create an Account:

  • New members choose a User-name and Password for the account. We suggest that your User-name and Password are each at least six characters or more.
  • If you should ever feel that your account Password is no longer secure for any reason, you can login to your account at any time and change the Password.
  • None of your personal or company contact information (including name, address, phone numbers, and e-mail address) is rented or sold to any third party for advertisement or solicitation purposes.
  • Your contact information will be used by National Serial Number Registry for contacting you in the event of any unforeseen circumstances arise concerning your account with us.
  • We will use your e-mail information for the purpose of notifying you of your annual property registration renewal. We may e-mail you several times at various times for a period of time leading up to the property registration expiration date.

3.) Consumer & Business - Add Items - Property Registration, Image/Photo Uploads:

  • All information that you provide to this service is completely optional and you are in no way required to disclose or provide this information.
  • On the Property Registration - Required Field Section; you are required to answer three questions regarding General Public, Law Enforcement, and Product Manufacturer contact information access regarding the particular registered item. By answering either Yes or No to any of these three questions determines who can or cannot obtain your contact information during a serial number search.
  • General Public Search Access: In the event that the particular item that is being registered is ever lost or stolen, this service allows anyone that may have found this item to visit the nsnr.com home page, enter the serial number found on the item in the Lost & Found Serial Number Search Box located at the lower left hand side of the home page.
  • If you have answered Yes to the question regarding General Public Access and you have marked the "Item Missing" in your nsnr.com account, and the matching serial number is entered into the field, then only your E-Mail Address, Property Information and any uploaded Photos or Images will be displayed to the General Public. This feature enables the person who recovers your property to contact you. Your name, address, and phone numbers that you provide are not displayed during a General Public Search.
  • If you answer No to this question on the Property Registration Page - then if a serial number search is performed from the home page - then no information or acknowledgment of property registration will be shown on the Search Results Page.
  • If you should choose to upload a photo or image of the receipt of purchase, and you wish to allow a General Public Search, then it is suggested that any credit card, address, or any other personal information be covered or blackened out with a marker before uploading the receipt or invoice image/photo.
  • National Serial Number Registry wants the user to use good judgment when choosing to allow a general public search for your contact information in the event that any of your property is ever lost or stolen.
  • Law Enforcement Search Access: In the event that the particular item that is being registered is ever lost or stolen and recovered by a Law Enforcement Officer, this service allows any Law Enforcement Officer from any agency that has established an access account with nsnr.com to perform a serial number search on our system to find your contact information.
  • If you have answered Yes to the question regarding Law Enforcement Access, then if a Law Enforcement Officer enters the serial number of the item being registered during a serial number search on our system, then your contact information (name, address, phone numbers, and e-mail address) along with the specific item information and photos will be displayed to the inquiring officer.
  • It is not necessary to mark the item missing or stolen on our website for Law Enforcement Access, but any information provided on the Report Missing / Stolen Page will be displayed to Law Enforcement on the Item Description Page.
  • If you answer No to the question regarding Law Enforcement Access on the Property Registration Page - then no acknowledgement of property registration will be shown on the Search Results Page.
  • Product Manufacturer / Factory Recall Search: In the event that a particular item that is being registered is found to be defective or pose a safety threat to the product owner, this service allows the product manufacturer to request from National Serial Number Registry a contact list of the product owners that have registered the particular product with nsnr.com. 
  • The product manufacturer must fill out the Factory Recall Consumer Contact Application (link on home page).
  • When filling out the on-line form, the manufacturer must provide all identification numbers (i.e. part number, and model number) along with the serial numbers of the product that needs to be recalled.
  • Our staff at National Serial Number Registry reviews the application and verifies all the information provided. We then perform a search of our records to see how many product registrations meet the criteria in our system.
  • A member of our staff contacts the product manufacturer or authorized distributor requesting the contact list, and we inform them of the number of registered owners that we have listed in our system (allowing to be contacted by the manufacturer). If the manufacturer wishes to obtain this list, National Serial Number Registry requires the product manufacturer or authorized distributor to sign a legal agreement which prohibits them from using this contact list for any purpose other than a factory recall.
  • National Serial Number Registry is very adamant about using the Factory Recall Consumer Contact List that we provide for the sole purpose of a factory recall. National Serial Number Registry has several systems in place to ensure the proper use of this list by the manufacturer or authorized distributor. If it is discovered that the Factory Recall Consumer Contact List is used for any purpose such marketing or solicitation, National Serial Number Registry will take immediate legal action against that company for breach of contract.
  • If you have answered Yes to question regarding Product Manufacturer Contact Access, then if National Serial Number Registry is contacted by a manufacturer or authorized distributor requesting your contact information for the purpose of recalling a specific product that you may own, then your contact information will be provided under the provisions described above.
  • If you have answered No to the question regarding Product Manufacturer Contact Access, then your contact information will not be provided to a manufacturer or authorized distributor if that product is being recalled.

4.) Law Enforcement - Sign-UP, Create an Account:

  • When filling out the Law Enforcement Sign-Up Application, the authorized representative of the Law Enforcement Agency chooses one User-name and Password to be used by all members of the agency. We suggest that the User-name and Password that is chosen both be at least six or more characters.
  • If any member of your agency should feel that the account password is no longer secure, or the Law Enforcement access is being misused in any way, an authorized representative from your agency can contact nsnr.com and request that the account password be changed.
  • The information that you provide on the Law Enforcement Sign-UP Application page is for the purpose of verifying that the information provided is true and correct. Once this process is complete, we then activate your account, username, and password.
  • None of your agencies contact information will be rented or sold to any third party for advertisement and solicitation purposes.
  • We may list your agencies name, city, and state on our website for the purpose of informing any user of the system of the Law Enforcement Agencies that are a registered user of National Serial Number Registry.

5.) Consumer & Business Members - E-Mailing Property List and Specific Item Details:

  • Any Consumer or Business that has property registered with National Serial Number Registry has the ability to e-mail the entire list of items or specific item details (photos & images included) to any third party. More specifically, this option was created to enable the user to e-mail this information to a Law Enforcement Officer, Insurance Claims Adjuster, Product Service Center, or Potential Buyer of the item.
  • National Serial Number Registry is not responsible for who, what, when, or where this information is sent to via e-mail by the account holder.

6.) Spy ware, Pop-Ups, and Other Marketing Programs:

  • National Serial Number Registry / nsnr.com does not load or insert any kind of Spy ware or any other type of on-line monitoring or marketing programs into your computer.
  • National Serial Number Registry is not responsible for any information that is released due to the user’s computer being infected with any kind of Spy ware or any other type of on-line monitoring programs.
  • Before logging into your account and performing any activities (such as providing your contact information, adding funds, viewing your registered items, changing registered item information, registering new items, uploading photos / images, e-mailing item information, etc....) It is strongly recommended that you check your computer for any kind of Spy ware or any other type of on-line monitoring and marketing programs. Before performing any of the above mentioned functions, to ensure that none of your personal information is released, these programs should be disabled and removed form your computer.
  • There are free programs available on the web that can be downloaded into your computer that will effectively disable and remove any kind of these unwanted Spy ware, monitoring, and marketing programs.

7.) Legal:

  • The above Privacy Policy pertains to National Serial Number Registry / nsnr.com and all of its sub-domain names.
  • Privacy Policy - This policy will be governed by the privacy laws and statutes of the State of Florida.
  • Jurisdiction - Shall only be proper on the Southern District of Florida or a court of proper jurisdiction in Miami-Dade County, Florida. The parties agree to be bound by these jurisdictional limitations.
  • Choice of Law - This agreement shall be governed by the laws of the State of Florida.
  • Effective Date – This policy is effective April 1st, 2004

8.) Contact Us:

  • If you should have any questions or need any additional information regarding this policy, please direct all inquiries to National Serial Number Registry via e-mail (go to the Contact Us page), or regular mail: PO Box 14-1676, Coral Gables, Florida, USA, 33134.